Dadu88 Privacy Policy – Member Personal Data Protection

01 Introduction

dadu88 ("we", "Platform") values the privacy of every member who uses our services. This Privacy Policy explains in detail how we handle your personal information — from how it is collected to how it is protected and, in certain circumstances, how it is shared.

This document applies to all users of the platform dadu88, including those who access our website, use our mobile app, or interact with any of our services. By registering as a member or using our platform, you agree to the practices described in this Privacy Policy.

This Privacy Policy should be read together with Terms and Conditions ours. In the event of any conflict between the two documents regarding privacy, this Privacy Policy shall take precedence.

02 Personal Data We Collect

dadu88 collects your personal data through various means when you use our platform. Below are the categories of data we collect:

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, health records, or your political views.

03 How We Use Your Data

Personal data collected by dadu88 used for legitimate and transparent purposes, including:

• Account management: Creating, verifying, and managing your member account, including the identity verification (KYC) process required for withdrawals.
• Transaction processing: Processing deposits, withdrawals, and any financial transactions related to your account securely and accurately.
• Customer support: Providing technical assistance, answering inquiries, and resolving your complaints more effectively when we have the context of your interaction history.
• Security and fraud prevention: Detecting and preventing fraudulent activity, money laundering, unauthorized access, and any misuse of the platform.
• Platform improvements: Analyzing usage patterns to improve the platform's interface, performance, and overall user experience. dadu88.
• Marketing communications: Sending you notifications about promotions, bonuses, and special offers — subject to the communication preferences you have set in your account.
• Legal compliance: Meeting the reporting and compliance obligations set out by applicable laws and relevant authorities.

04 Data Sharing with Third Parties

dadu88 does not sell your personal data to anyone. However, under certain limited circumstances, we may share your information with the following parties:

• Payment service providers: Including banks, e-wallet operators such as TNG, GrabPay, and Boost, as well as payment processors used to handle your deposit and withdrawal transactions.
• Game providers: Third-party gaming software companies that provide slot, live casino, and fish shooting content on the platform dadu88 may receive session data required to operate the games.
• Identity verification services: Third-party KYC providers that assist us in verifying member identities to meet legal requirements.
• Regulatory authorities and oversight bodies: When required by law, court order, or direction from a competent authority, we will disclose the necessary information.
• Analytics services: Analytics tool providers that help us understand platform usage patterns — data shared is aggregated or anonymized wherever possible.

All third parties that receive member data dadu88 contractually obligated to use that information solely for the specified purpose and to comply with strict data security standards. We do not permit them to use your data for their own independent marketing purposes.

05 Data Security

dadu88 continually invests in cybersecurity infrastructure to ensure member personal data is protected to the highest standard. Key security measures we have implemented include:

• 256-bit SSL/TLS Encryption for all communications between your device and our servers, ensuring that transmitted data cannot be intercepted by third parties.
• Data encryption at rest for all personal data stored in our databases, including financial information and identity verification documents.
• Role-based access control (RBAC) which ensures that only specifically authorised personnel can access certain categories of data.
• 24/7 Security Monitoring by our cybersecurity team, who continuously monitors for any suspicious activity or intrusion attempts.
• Penetration testing conducted periodically by independent security experts to identify and address any system vulnerabilities.
• Two-factor authentication (2FA) available for all member accounts as an added layer of security during login.

While we implement comprehensive security measures, no system can be guaranteed 100% secure against all threats. In the event of a data security breach involving your information, dadu88 will notify you within a reasonable timeframe in accordance with legal requirements.

06 Cookie Usage

Platform dadu88 uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification, security, and navigation. These cookies cannot be disabled as the platform will not function properly without them.
• Preference Cookies: Saving your preferences such as language, display theme, and game settings so you do not need to reconfigure them each time you log in.
• Analytics Cookies: Helps us understand how members use the platform — which pages are visited most, where users encounter difficulties, and more. This data is used to continuously improve the platform.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorized access.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the platform dadu88.

07 Data Retention Period

dadu88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law — whichever is longer.

• Active account data: Retained for the duration your account is active. If you have not used your account for 24 consecutive months, we will contact you before considering closure of the account.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's tax and financial regulatory requirements.
• KYC verification documents: Retained for 5 years after account termination for compliance and audit purposes.
• Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Technical data and system logs: Retained for 90 days for security and technical troubleshooting purposes.

Once the retention period expires or the data is no longer needed, dadu88 will delete or destroy that data using secure, non-recoverable methods.

08 Your Rights Regarding Personal Data

As a member dadu88, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA) Malaysia:

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 14 working days and may require identity verification before processing certain requests.

09 Children's Privacy

Platform dadu88 is intended exclusively for individuals aged 18 and above. We do not knowingly collect any personal data from children or minors under the age of 18.

If we discover that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to delete that data and terminate the relevant account.

If you are a parent or guardian and discover that your child who is underage has registered or used the platform dadu88, please contact us immediately at [email protected] so that we may take the appropriate action.

10 Amendments to This Privacy Policy

dadu88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or updated platform features.

When material changes are made to this Privacy Policy, we will:

• Updating the "Last Updated" date displayed at the top of this page.
• Displaying a clear notice on the platform's home page or within the app dadu88 for at least 7 days.
• Sending notifications via email or in-account messages to members affected by the relevant changes.

Continued platform use dadu88 after an amended Privacy Policy is published will be considered your acceptance of the updated version. If you do not agree with any amendments, you may choose to close your account by contacting our support team.

11 Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Privacy Email: [email protected] — for specific enquiries related to personal data and your rights.
• General Support Email: [email protected] — for general support and account enquiries.
• Live Chat: Available 24/7 on the platform and app dadu88 for immediate assistance.
• FAQ Page: Visit our FAQ page for answers to the most frequently asked questions about privacy and data security.

We are committed to responding to all privacy-related inquiries within 3 working days. For formal data rights requests, the processing period is up to 14 working days.

This version of the Privacy Policy is effective from: 1 January 2026. Previous versions are no longer applicable.